Privacy policy

1. Who we are

Notus is operated by Notus Strategy Ltd, a business registered in Scotland (“Notus”, “we”, “us”, “our”).

We are the data controller responsible for your personal data.

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@notusguides.com

2. The personal data we collect

We collect personal data when you interact with Notus in the following ways.

When you create an account or purchase a guide:

  • Name

  • Email address

  • Billing address

  • Business name (if provided)

  • Purchase history

When you book a consultation via Cal.com:

  • Name

  • Email address

  • Booking details

  • Information you choose to share in booking forms

When you submit forms or quizzes via Tally:

  • Responses you provide

  • Any business information you voluntarily include

  • Contact details

When you contact us:

  • Email correspondence

  • Any attachments or information you send

Automatically collected data:

  • IP address

  • Browser type

  • Device information

  • Usage data

  • Cookie data

3. How we use your personal data

We use your data to:

  • Provide access to purchased guides and lessons

  • Deliver consultation services

  • Process payments

  • Respond to enquiries

  • Improve our platform and content

  • Send service-related communications

  • Send marketing communications where you have opted in

We do not sell your personal data.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

Contract

To provide access to purchased guides and consultations.

Legitimate interests

To operate, manage and improve Notus.

Consent

Where you opt in to receive marketing communications.

Legal obligation

To comply with tax and accounting requirements.

5. Third-party service providers

We use trusted third-party providers to operate Notus. These providers process personal data on our behalf.

Squarespace

Hosts our website and may process account and usage data.

Stripe

Processes payments securely. We do not store your card details.

Cal.com

Handles consultation scheduling and booking information.

Microsoft 365 (Outlook)

Processes email communications and calendar data.

Tally

Collects form and quiz responses.

Each provider operates under its own privacy policy and data protection safeguards.

6. International transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data retention

We retain personal data only for as long as necessary to:

  • Provide access to services

  • Deliver consultations

  • Meet legal and tax obligations

  • Resolve disputes

You may request deletion of your account, subject to any legal retention requirements.

8. Your rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data security

We take reasonable technical and organisational measures to protect personal data.

However, no system can be guaranteed completely secure.

10. Cookies and analytics

Squarespace may use cookies and analytics tools to monitor website performance and usage.

You can control cookies through your browser settings.

Where required, cookie consent is obtained via our website banner.

11. Children

Notus is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.